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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Drew Harrell

April 24, 2025

5  out of  5
rating by Drew Harrell
"Jeanna Tanner is amazing and does the best work!"
We responded:
"Thank you, Drew, for your wonderful feedback! I'm delighted to hear that Jeanna's work has made such a positive impact. Her dedication is truly appreciated, and we're grateful to have her on our team."
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Jaylon Daniels

April 24, 2025

5  out of  5
rating by Jaylon Daniels
"Great service!"
We responded:
"Thank you, Jaylon, for your feedback! I'm glad you had a great experience with our service."
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Katie Ashby

April 23, 2025

5  out of  5
rating by Katie Ashby
"Jeanna Tanner was wonderful to work with! She provided us with a home insurance quote quickly and was very kind and professional throughout the process. The quote was also very affordable compared to others we had received. Highly recommend her if you're looking for great service and a good deal!"
We responded:
"Thank you, Katie, for sharing your experience! I'm glad to hear that Jeanna was able to assist you with a quick and affordable home insurance quote. Her professionalism and kindness are truly valued in our team. If you need any further assistance or have questions in the future, feel free to reach out."
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PHIL HOREL

April 19, 2025

5  out of  5
rating by PHIL HOREL
"Great experience with Matt. Continuing the great service and customer service I expect from State Farm."
We responded:
"Thank you, Phil! I'm happy to know that your experience with our office met your expectations. Providing excellent service is always our priority. If you have any questions or need assistance in the future, feel free to reach out!"
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Richard Self

April 3, 2025

5  out of  5
rating by Richard Self
"Best people I have ever dealt with."
We responded:
"We think you’re pretty great too. Thank you! #madisonms"
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John Schaffhauser

April 2, 2025

5  out of  5
rating by John Schaffhauser
"Jeanna Tanner in Matt's office has been thorough, professional and gone above and beyond in every way. After shopping/purchasing insurance online for several years, it's been a breath of fresh air to work with a local business and deal with a "live person"....not to mention the fact that I'm saving money! I would highly recommend that you reach out to Matt's office and ask for Jeanna."
We responded:
"Thank you, John, for sharing your experience! I'm delighted to hear that Jeanna has been thorough and professional, making your transition to working with a local business a positive one. It's wonderful that you're enjoying the personal touch and savings. We truly appreciate your recommendation and are here for any future insurance needs or questions you might have."
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Brian Chambers

April 2, 2025

5  out of  5
rating by Brian Chambers
"Matt and his team, especially Jeanna, have been fantastic to work with! They were able to get us bundled with home, vehicle and RV insurance at a great price and excellent coverage. The whole team is super responsive and dedicated to making it an easy experience for the customer. I highly recommend getting insured through Matt and his State Farm team!"
We responded:
"Thank you, Brian, for your wonderful feedback! I'm glad to hear that Jeanna and the team were able to assist you with bundling your insurance needs at a great price. We strive to make the process smooth and are always here to help. If you have any questions or need further assistance, feel free to reach out anytime."
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Harli Sesser

April 2, 2025

5  out of  5
rating by Harli Sesser
"I love working with Matt Guillory's office! Great people who you can trust. I am especially lucky that I got connected with Jeanna Tanner, who has helped me with all types of insurance - from rental insurance for my apartment, to car insurance on the first car I purchased, and home insurance as a homeowner, she has been there every step of the way! Thank you, Jeanna and the entire team!"
We responded:
"Thank you, Harli, for sharing your experience with our office! I'm happy to know that Jeanna has been such a valuable resource for you across various insurance needs. Your kind words about our team mean a lot to us. If you ever have more questions or need assistance in the future, we're here to help!"
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Jerome Gentry

March 31, 2025

5  out of  5
rating by Jerome Gentry
"A great knowable company to work with for your insurance needs."
We responded:
"Thank you, Jerome, for your positive feedback! I'm glad to know that you find our company knowledgeable and a great fit for your insurance needs. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Latosha Jackson

February 21, 2025

5  out of  5
rating by Latosha Jackson
"Thank to Mr Matt and Mrs Teresa P"
We responded:
"Thank you so much, Latosha, for your kind words! I'm delighted to know that our office made a positive impact on your experience. If you ever need assistance or have questions in the future, feel free to reach out to our office. We're here to help!"
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Brayden Cline

February 12, 2025

5  out of  5
rating by Brayden Cline
"Teresa gave me amazing customer service and helped a ton getting the right auto insurance plan! Matt Guillory’s office is always such a big help!"
We responded:
"Thank you, Brayden! I'm glad Teresa was able to assist you in finding the right insurance plan. Our office is here to help, and we appreciate your kind words. If you have any more questions, feel free to reach out anytime!"
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Juanita Bishop

February 7, 2025

5  out of  5
rating by Juanita Bishop
"The best service and friendly and very helpful"
We responded:
"Thank you, Juanita! I'm glad you found our service friendly and helpful. Your satisfaction is important to us, and we're here to assist with any other insurance needs you may have."
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Christopher Curry

February 4, 2025

5  out of  5
rating by Christopher Curry
"Outstanding customer service I like to thank you for your kindness and prompt response. I like to give you a score of 100% in customer service to the representative that helped me."
We responded:
"Thank you, Christopher, for your wonderful feedback! I'm happy to hear that our representative provided you with such exceptional service. Your kind words about their promptness and kindness mean a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Olivia Mahaffey

January 29, 2025

5  out of  5
rating by Olivia Mahaffey
"I’ve had the pleasure of working with Jeanna and I can’t recommend her enough! She is incredibly knowledgeable and takes the time to patiently explain all the ins and outs of insurance, making sure I fully understand everything. She’s always quick to respond, tackles tasks efficiently, and follows through on every detail—sometimes even reminding me of things I might forget. What really stands out is her personable and approachable nature; she truly makes the whole process feel smooth and stress-free. I’m excited to continue working with her in the future!"
We responded:
"Thank you, Olivia, for sharing your experience! I'm glad to hear that Jeanna has been able to assist you with her knowledge and dedication. Her ability to make the insurance process smooth and stress-free is truly appreciated. We're excited to continue supporting you with any future needs or questions. Feel free to reach out anytime!"
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Kirk Shorter

January 10, 2025

5  out of  5
rating by Kirk Shorter
"Absolutely looking out for my best interest! Just a phone call away from someone you can count on."
We responded:
"Thank you, Kirk, for your wonderful feedback! I'm glad to know that you feel supported and can rely on us whenever you need assistance. We're always here to help with any questions or needs you may have. Feel free to reach out anytime!"
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Annette Fowler

January 4, 2025

5  out of  5
rating by Annette Fowler
"They answered emails and sent my quote, so I could look at it. Enjoyed working with them."
We responded:
"I'm happy you enjoyed working with us, Annette! It's great to know that our team was able to assist you promptly with your emails and quote. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Nathan Smith

December 30, 2024

5  out of  5
rating by Nathan Smith
"Matt and Jeanna were great to work with! They were quick to get me quotes and were able to save me a bunch on my auto insurance!"
We responded:
"Thank you, Nathan! It was a pleasure working with you, and I’m glad Jeanna and I could help you save on your insurance. Your feedback means a lot to us, and we’re here to assist with anything you need."
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Blake Harrell

December 17, 2024

5  out of  5
rating by Blake Harrell
"Jeanna has always provided professional services for my insurance needs. She is very informative and provides the needed quotes and services that best fit each customer! She does a great job!"
We responded:
"Blake, thank you for taking the time to leave us a review! Jeanna is a wonderful member of our team and we are so glad to hear she was able to meet your expectations."
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Haylie Best

November 25, 2024

5  out of  5
rating by Haylie Best
"Jeanna was awesome to work with. She was patient as I got everything in place and made the process super easy!"
We responded:
"Haylie, thank you for sharing your experience! I'm glad to hear that Jeanna made the process smooth and easy for you. We appreciate your kind words and are grateful for your trust in our team. If you need any further assistance, don't hesitate to reach out!"
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Morgan Rutland

November 8, 2024

5  out of  5
rating by Morgan Rutland
"Jeanna Tanner is the best, she is so nice and helped me with exactly what I needed. She was also so good about communicating the status!!"
We responded:
"Morgan, thank you for your wonderful review! I'm glad to hear that Jeanna was able to assist you with exactly what you needed and kept you informed throughout the process. We truly appreciate your feedback and are grateful to have Jeanna on our team. If you need any further assistance, feel free to reach out anytime. - Matt Guillory - State Farm Insurance Agent, Madison, MS"
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Justin Hisaw

November 4, 2024

5  out of  5
rating by Justin Hisaw
"Very knowledgeable and Helpful. I would definitely recommend them for all your insurance needs"
We responded:
"Justin, thank you for your kind words! I'm glad you found our team knowledgeable and helpful. Your recommendation means a lot to us. If you ever need assistance with any insurance matters, we're here to help. - Matt Guillory - State Farm Insurance Agent, Madison, MS"
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Dorian LaChance

September 20, 2024

5  out of  5
rating by Dorian LaChance
"Super helpful and affordable!"
We responded:
"Dorian, thank you for your wonderful review! I'm happy to know you found our services both helpful and affordable. If you ever need further assistance, don't hesitate to reach out. - Matt Guillory - State Farm Insurance Agent, Madison, MS"
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David Webb

September 11, 2024

5  out of  5
rating by David Webb
"Recently made the switch to State Farm and have been very impressed with Matt and his staff. They are always available and genuinely care about their clients. Highly recommend"
We responded:
"David, thank you for your kind words and recommendation! I'm glad to know that you are satisfied with the service provided by our office. We genuinely care about our customers and strive to be available whenever needed. If you have any questions or need further assistance, don't hesitate to reach out. - Matt Guillory - State Farm Insurance Agent, Madison, MS"
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Warren Arnold

August 19, 2024

5  out of  5
rating by Warren Arnold
"Matt Guillory is a very professional and friendly insurance agent that has your best interests at heart. He and his staff are very responsive and are always eager to help. Matt is also very plugged in with the local community and is always willing to give of his time. Don’t hesitate to give Matt a call today!"
We responded:
"Warren, thank you for your wonderful review. I'm glad to know that you find our team professional and responsive. It's important to us to be involved in the local community and to always have our customers' best interests at heart. If you need any further assistance, don't hesitate to reach out. - Matt Guillory - State Farm Insurance Agent, Madison, MS"
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Paul Rasmussen

August 1, 2024

5  out of  5
rating by Paul Rasmussen
"Jeanna was extremely helpful and took time to answer every question we had. We have more than just auto and home policies. We have rentals and she explained each of the policies as well as the cost for each. She made sure we understood and was good with everything before we made the switch. Would highly recommend them to anyone."
We responded:
"Hey Paul, Thanks a ton for your awesome review! I'm so glad Jeanna could help answer all your questions and make sure you understood everything before making the switch. It's great to hear that she explained each of your policies, including the rentals, so thoroughly. We truly appreciate your recommendation and are here for any future needs or questions you might have! - Matt Guillory - State Farm Insurance Agent, Madison, MS"